Hisense Roku TV Keeps on Restarting Solved
By Robert Jones · 2021-09-25
Got a Hisense Roku TV that keeps restarting itself? It's a proper pain, but often fixable. I've seen plenty of these glitches; let's get your telly sorted.
 *Hisense Roku TV Keeps on Restarting Solved — tested in the SpeakersMag workshop.* ## Hisense Roku TV Kicking You Out? Right, here's the deal. You've got yourself a Hisense Roku TV, and it's decided to play up. Keeps flicking off and restarting itself, does it? Proper pain, that. Especially when you're settled in for a bit of telly, maybe a good film or catching up on something, and then *flick*, back to the start. It’s like the TV has a mind of its own and just fancies a quick nap in the middle of everything. Infuriating, isn't it? I’ve seen this sort of thing before, usually with some daft bit of budget kit that promises the world but delivers a headache. But even solid manufacturers can have a wobble. Hisense usually does a decent job for the price. Good picture, usually, and the Roku smart stuff is generally pretty slick. But like anything with a microchip in it these days, sometimes they just get a bit... stubborn. They just decide they don't want to play nicely anymore. I had a mate, Dave, ring me up the other week in a right state about his new Hisense Roku. He'd just stuck it in his conservatory – big telly, perfect for watching the cricket, he thought. Said it was fine for a few days, then started doing this reboot loop thing. Drove him absolutely potty, it did. He was ready to throw it out the window, bless him. So I popped round with a cuppa and we had a look. Figured it was worth a gander before he sent it back or, worse, shelled out for a new one. It's not always a major fault, sometimes it's just a digital tantrum. ### Quick Verdict **Most Hisense Roku TV restarts are fixable with a bit of patience and troubleshooting, usually software or power-related.** ### Who it's for - Anyone frustrated with their Hisense Roku TV randomly restarting. - Folks who want to try fixing it themselves before calling support or replacing the TV. - Those looking for simple, step-by-step solutions for common TV glitches. - Owners of any Roku-powered TV experiencing similar issues, as many fixes apply broadly. ### Who should skip it - People who are not comfortable with basic troubleshooting steps. - If your TV is clearly physically damaged or making strange noises/smells. - If you're still under warranty and prefer a direct replacement without fussing. - Anyone expecting a magic bullet for a genuinely faulty hardware component. ## First Things First: The Old On-Off Trick (Properly) You'd be surprised how often this fixes things. Honestly. It's the first thing I try with anything electronic that's misbehaving, and usually the first thing I tell anyone to try. But don't just switch it off at the remote. That just puts it into a standby mode, not a proper reset. We need a *proper* power cycle here. This is like giving the TV's brain a quick jolt, clearing out any minor gremlins or cached instructions that might be causing a fuss. It’s a bit old-school, but it works a treat surprisingly often. 1. **Unplug it from the wall.** And I mean properly unplug it. Don't just turn off the socket switch, yank the plug right out. Give it a good minute or two. Seriously, go make a proper brew, or check the football scores, or whatever you fancy for a bit. The idea is to let all the electrical charge dissipate. This isn't like turning off a light switch; there are capacitors inside that hold a charge for a while. We want those completely empty. Think of it as a full system flush. 2. **While it's unplugged, press and hold the power button on the TV itself for about 30 seconds.** This is crucial. This drains any residual charge left in those capacitors. It's a bit like pressing the factory reset button, but without actually resetting any of your settings or apps. It just clears out the temporary memory, often called volatile memory or RAM, which can get corrupted over time. 3. **Plug it back in.** See what happens. Cross your fingers. For Dave's TV in the conservatory, this actually sorted itself. He felt a bit daft, like I said, but honestly, it's the first thing you should *always* try. It costs nothing, takes five minutes, and often saves a load of bother. If this works, you've probably just had a minor software hiccup or a power spike that needed clearing. No harm done. ## Software Glitches: Check for Updates Sometimes, the software gets a bit wonky. It happens. Manufacturers like Hisense and Roku are constantly tweaking things, fixing bugs, or adding new features. If your TV's not updated, it might be running old software that's causing the restarts. An older version might have a known bug that's since been patched out. It's like driving a car with an old engine management system that's a bit temperamental; an update can smooth out the rough edges. I always recommend keeping your gear updated, especially smart TVs. They're basically big computers these days, and computers need their updates. 1. **Go to the Roku home screen.** You know, where all your apps are. 2. **Head into "Settings."** Usually a cog icon. 3. **Find "System" then "System update."** The TV will then check for any new software versions. 4. **If an update is available, download and install it.** This can take a while, and the TV will probably restart a couple of times during the process. Don't worry, that's normal. Just let it do its thing. Make sure you don't unplug it during an update – that's asking for real trouble. A half-installed update can brick your TV, and trust me, that's a headache you don't want. Once it's done, hopefully, your restarting woes are a thing of the past. If the TV is restarting too quickly for you to even *get* to the settings menu, you might have a bigger issue, but try the power cycle a few times first to see if you can get a stable window. ## Overheating: Give It Some Space Ever noticed how your laptop gets hot if you block the vents? TVs are the same, especially the thinner, more powerful ones. They generate heat, and they need to dissipate it. If a TV gets too hot, its internal systems can start to glitch out, or it might just shut itself down to prevent damage. Think of it as a protective measure. I've seen plenty of setups where folks have shoved a TV right up against a wall, or into a tight cabinet, with no room for air to circulate. That's just asking for trouble. 1. **Check the back and sides of the TV.** Are the ventilation slots blocked? 2. **Is it too close to a wall, or in a cabinet with no space?** You need a few inches all around for air to move. 3. **Are there other heat sources nearby?** A radiator, another hot-running piece of kit, or even direct sunlight hitting the back of the TV for hours can contribute. 4. **Dust it off.** A thick layer of dust inside or on the vents can act like an insulating blanket, trapping heat. A quick blast with some compressed air (from a distance, mind) or a gentle wipe can help. Just make sure the TV is off and unplugged when you do this. My friend Dave had his in a conservatory, which gets pretty warm in the summer sun. We didn't move it, but we made sure the blinds were down during the hottest part of the day, and it seemed to help a bit after his power cycle fix. Give your TV some breathing room, it'll thank you for it. ## Loose Connections: Cables Matter A simple one, this, but easily overlooked. A loose HDMI cable or power cable can cause all sorts of intermittent issues. If the TV's power supply isn't stable, or if it's constantly trying to re-establish a signal from a device, it can get confused and reboot. 1. **Power Cable:** Wiggle the power cable where it plugs into the back of the TV and into the wall socket. Is it secure? Unplug it and firmly re-insert it at both ends. 2. **HDMI Cables:** Do you have a soundbar, Blu-ray player, games console, or set-top box connected? Unplug all the HDMI cables from the TV and plug them back in firmly. Make sure they click into place. Try turning off any connected devices and then turning them back on after replugging the HDMI. 3. **Other Cables:** Any USB devices, aerial cables, or optical audio cables? Give them a wiggle, too. Even something as simple as a loose optical cable can, in rare cases, confuse the TV's audio processing and lead to a crash. It's all about eliminating variables. You'd be surprised how many times a dodgy connection is to blame for inexplicable behaviour. ## Faulty Apps or Channels Sometimes, it's not the TV itself, but a naughty app or a specific streaming channel causing the trouble. If your TV only restarts when you're using Netflix, for example, but is fine with BBC iPlayer, then the problem is likely with Netflix. 1. **Identify the culprit.** Does it only happen when you're watching a particular app or channel? 2. **Remove the app.** Go to the Roku home screen, highlight the problematic app, press the `*` button on your remote, and select "Remove channel." 3. **Restart the TV.** Do a proper power cycle as described earlier. 4. **Reinstall the app.** Go to the Channel Store and add it back. Sometimes, just removing and re-adding an app clears out any corrupted data it might have been storing. If it's a particular *channel* within a larger app (like a specific programme on ITVX), try clearing the app's cache if there's an option, or reinstalling the main app. This can often clear up any specific app-related glitches without affecting the entire TV. It's a bit like giving a wonky programme on your computer a fresh installation. ## Factory Reset: The Last Resort (Before Professional Help) If you've tried everything else and your Hisense Roku TV is still restarting, a factory reset might be your next best bet. This wipes everything off the TV – all your settings, all your apps, all your preferences – and takes it back to how it was when you first unboxed it. It's a drastic step, but it often cures deep-seated software issues that simply won't budge otherwise. It's a proper clean slate. Think of it as reinstalling the operating system on a computer. 1. **Go to the Roku home screen.** 2. **Navigate to "Settings."** 3. **Select "System" then "Advanced system settings."** 4. **Choose "Factory reset" or "Factory reset everything."** 5. **Follow the on-screen prompts.** You'll usually have to enter a code shown on the screen to confirm you really want to do it. Don't take this lightly; once you start, there's no going back. It will take a while, and you'll have to set up your TV from scratch again, log into all your apps, and connect to Wi-Fi. It's a pain, but if it fixes the problem, it's worth the hassle. If even *after* a factory reset the TV is still restarting, then it's almost certainly a hardware fault. At that point, you're looking at a repair or replacement. ## Power Supply Issues: A Deeper Dive Sometimes the problem isn't the TV itself, but what's feeding it. Power issues can be subtle and frustrating to diagnose. A consistent, clean power supply is essential for any sensitive electronics. 1. **Check your wall socket.** Is it a single socket or a multi-socket extension lead? Try plugging the TV directly into a different, known-good wall socket if you can. Extension leads can sometimes be faulty or overloaded, especially cheaper ones. I've seen many a glitch caused by a dodgy extension lead, or one with too many demanding devices plugged into it. 2. **Surge protector.** Are you using a surge protector? While they protect against power spikes, older or cheaper ones can sometimes degrade and cause intermittent power delivery problems themselves. Try bypassing it just for a test, plugging the TV directly into the wall. If the problem stops, it might be your surge protector. 3. **Fluctuating power.** In older houses, or during peak times, mains power can sometimes fluctuate slightly. This is rare, but if you notice lights flickering in your house, or other devices acting strangely, it could be a factor. A UPS (Uninterruptible Power Supply) could help, but that's usually overkill for a TV unless you have very specific power instability issues. This is a bit more advanced troubleshooting, but worth considering if all else fails. ## Remote Control Troubles A peculiar one, but occasionally a stuck button on a remote control can send a constant signal that confuses the TV, leading to unexpected restarts. It’s rare, but it’s happened. 1. **Remove the batteries from your remote control.** Just for a while. 2. **See if the TV still restarts without the remote interacting with it.** If the restarts stop, then it might be your remote. Try cleaning the remote buttons, or replacing the batteries with fresh ones. If it’s still playing up, it might be a faulty remote that needs replacing. It’s a bit of a long shot, but an easy test to rule out. ## When to Call in the Pros or Consider a Replacement If you've gone through all these steps – the power cycle, updates, cooling, cable checks, app reinstalls, and even a factory reset – and your Hisense Roku TV is still restarting, then it's highly probable you're dealing with a hardware fault. This is where my advice starts to run out for DIY fixes. It could be a faulty power board, a dying main board, or some other internal component that's giving up the ghost. At this point, you have a few options: 1. **Check your warranty.** If the TV is still under warranty (usually 1-3 years in the UK, depending on where you bought it), contact Hisense customer support or the retailer you bought it from. They should be able to arrange a repair or replacement. Keep your proof of purchase handy. 2. **Professional Repair.** If it's out of warranty, you *could* look for a local TV repair shop. Be warned, though, the cost of parts and labour for TV repairs can often approach or even exceed the cost of a brand new, equivalent TV, especially for mid-range Hisense models. Always get a quote first. 3. **Consider Replacement.** Honestly, for many budget and mid-range TVs, once they develop a significant hardware fault out of warranty, it